Friday 5 February 2016

Airblue, Shaheen 'turn down' PIA tickets, passengers in limbo

KARACHI: Confusion persists on arrangements made by Pakistan International Airlines (PIA) to accommodate passengers affected by a country-wide strike as private carriers Airblue and Shaheen Airlines declined to accept passengers holding PIA tickets.

 A passenger  gestures to security personnel as he arrives at a checkpoint at  Islamabad airport. AFP

With over 350 flights cancelled since the strike against the government's proposed plan to privatise the national airline commenced, the PIA management announced on Thursday an agreement with Airblue and Shaheen Airlines to facilitate thousands of domestic and international passengers affected by the strike.
“An agreement has been reached with Airblue to accept passengers with confirmed PIA tickets for flights to Karachi, Islamabad, Lahore, Dubai, Muscat, Jeddah and Riyadh,” an official statement issued by PIA had said.

Another press release stated, “PIA has also finalised arrangements with Shaheen Air to accept such passengers for domestic flights. Passengers may contact PIA’s service counters at airports to convert their tickets to these private airlines. The passengers having PIA’s confirmed tickets at any international destination can also contact PIA’s staff in their respective countries for conversion of their tickets. They will also be adjusted in various international airlines,”

However, anxious passengers at major airports suffered as the private carriers refused to facilitate them.
Know more: No end in sight to PIA passengers’ plight

When contacted, an Airblue customer service representative told Dawn.com that Airblue is currently not accepting passengers booked on PIA flights with confirmed tickets.

"The management has not given any instructions to facilitate passengers holding PIA tickets as yet," said Maryam, a customer service representative, without giving further details.


Protesters in Multan demonstrate against govt plans to privatise the national carrier on Friday.—DawnNews
Likewise, a Shaheen Airlines customer service representative said the carrier is not accommodating PIA passengers.

For more detail  Airblue, Shaheen 'turn down' PIA tickets, passengers in limbo

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